We make your life on the
water easier. Period.
Everything we do – from what we build to how we build it to how we support it – is to make your life on the water easier. When you have enough systems running to worry about, your water maker or purifier should not be one of them.
Some of our decisions might not make the most business sense but they make the most human sense. Trusting in the ability of your critical equipment is not something that we want to mess with. Trusting in us being there to support you isn’t something we want to mess with either.
- We use only the highest quality components available. Yes, there’s cheaper ways to purify water and provide us with a higher profit margin, but the quality is not something we could stand behind
- We automate our systems with as few user-required adjustments as possible and yet we also have manual backups in the event of an issue.
- We go above and beyond on our warranty policies because if we were on the other side of the transaction it’s how we’d want to be treated.
- We emphasize the visual representation of parts in our drawings in case you have to troubleshoot any issue (if you prefer to do things on your own).
We are Spot Zero – the backing of a big company, Dometic, with the accessibility of a small company that answers the phone with a human when you call.
Our products are the best in the market, we know that. What sets us apart is being on the other end of that phone line whenever you need us. That’s if you need us.